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About Appliance Repair Guys
The Appliance Repair Guys company has over 22 years of experience in the service of household appliances. Our entire family works hard to make every customer happy. This business was started by my father. Now I continue his work. My wife is taking the calls and my son helps with the organization of the technicians’ work.
We provide services such as refrigerator repair, range/stove repair, washer repair, dryer repair, cooktop repair, double oven, and oven repair.
5550 Thureson Way
San Jose, California
United States 95124
We have been working since 1999. During this time, more than 30,000 clients have been served. Our motto is honesty and decency in everything. We work 7 days a week and do not charge an additional fee for the same day service. We guarantee to repair your equipment on the same day and at the best price. We guarantee that we have professional technicians that are constantly undergoing training and professional development. They are all licensed and insured. We have the most polite and delicate technicians. You can be sure that you will get the best result for your equipment repair. We work in San Jose metropolitan area.
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The dishwasher easily copes with a large amount of dishes, frozen grease and heavy dirt, saving the hostess’s energy and time. Caring for it is simple and is described in the instruction manual. However, a few tips from professionals can extend the lifespan.
- Use special cleaning agents
The internal elements of the dishwasher are constantly attacked by grease, detergents and chemical elements in the tap water. When using a dishwasher, keep this in mind and only use products that are specifically designed for dishwashers. Common cleaning agents can be harmful to the machine. World manufacturers offer a wide range of detergents, softeners and deodorants.
It is important to remember that there are agents for the care and disinfection of the machine, agents for improving the quality of the washing process and agents for softening the water. To soften water, it is convenient to install a magnetic softener at the water inlet to the machine. Its installation will once and for all solve the problem of hard water, protect it from calcium deposits and extend the life of the dishwasher elements.
- How to get rid of a blockage in the drain system
One of the most common reasons for contacting a service center is a clogged drain system. To avoid that, don’t forget to clean the dishes from residues before loading them into the machine, and regularly clean the filters on a cleaning dishwasher from dirt. However, daily maintenance of equipment cannot replace the general system of cleaning the machine from deposits of fat and lime.
Cleaning with special agents is recommended at least once every six months. The machine must go through a full wash cycle without loading dishes, using a dishwasher cleaner. For the hostess, the procedure goes unnoticed, but it is of great importance for the internal elements. The entire water circulation and drainage system is cleaned. The result after this procedure is fast heat up, good water spray, fresh smell and clean dishes.
If water stagnates at the bottom of the machine, then it is necessary to thoroughly clean all filters according to the recommendations in the instruction manual. Check the filling of the salt container. Salt is essential for the daily maintenance of the machine, it changes the composition of the water. Often, the lack of salt leads to stagnation of water at the bottom of the machine, even if there is no blockage.
Leakage of water around the door may be due to the fact that the machine is. In this case, the water level at the front is higher, resulting in fluid seeping through the seal. Incorrect placing of the dishes in the basket can also lead to leakage, since when the direction of the stream of water from the sprinkler is changed, it can enter the inside of the door under high pressure and seep out.
- How to reset an error
If the machine did not finish the wash cycle for any reason (you forcibly turned it off, there was a power outage, etc.), the next time it is turned on, malfunctions may occur – it does not turn on or shows an error. Before you call the service center, try a simple error reset operation. It is described in the instruction manual and usually consists in pressing and shortly holding one of the buttons. The machine’s memory is cleared of the error record and is ready to go back to work. Correct operation of the dishwasher will greatly reduce the likelihood of its breakdown. But if you notice disruptions in its work or you need a specialist’s advice, call (619) 551-0828, the master will come at a convenient time and carry out diagnostics at home.
The dishwasher is a complex household appliance, do not try to repair it yourself. Trust the professionals!
Appliance Repair Guys: (619) 551-0828
Modern washing machines have significant design differences not only between different brands, but also between models from the same manufacturer. With such a different arrangement of the machines, it is impossible to give unambiguous recommendations for self-diagnosis of a malfunction, but we will try to reveal the secrets of the most common and simple defects.
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Noises
There can be several reasons for the appearance of extraneous noise in the washing machine. The simplest is the ingress of foreign objects between the tank and the drum. These can be any small items that got into the car from the pockets of the clothes or part of the clothes themselves. Such a defect is easy to detect: when the drum rotates, a constant grinding or noise is heard. Foreign objects are removed through additional holes in the drum (for example, through removable ribs or a heating element seat). If a foreign object is out of your reach, then do not resort to disassembling the product yourself. Without sufficient experience in this, you can do more harm than the trapped foreign object.
If noise occurs, try to analyze which program it is on. If you hear mechanical noise when draining the water, then its cause is a faulty drain pump. In this case, replacement of the drain pump is required.
Noise in the form of a knocking accompanied by increased vibration of the body can be caused by improper installation of the machine or failure of one of the tank suspension elements (spring or shock absorber). To check the suspension elements of the tank, it is necessary to remove the top cover and gain access to the tank. By pressing the tank with your hand from above and “drowning” it, you can artificially restore the operating conditions of the machine and check the smoothness of the suspension. If, after removing your hand, the movements of the tank are smooth, then the suspension is normal, but if the tank makes sharp fluctuations and their amplitude is not extinguished by shock absorbers, it can be assumed that the suspension system is faulty. In this case, it is necessary to replace the shock absorbers. Another proof that the cause of the breakdown has been established correctly is the crease in the cuff of the hatch, which forms when you lightly press the tank.
Continuous drum rotation noise may be due to wear on the drum rotation unit (oil seal and bearings). Such a defect can be diagnosed when the drum rotates without a drive belt. In a working machine, the noise is smooth and quiet. Oil seal and bearing wear is the most significant of the above.
Noises can also be caused by a malfunction of the motor, destruction of the counterweight, etc.
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Does not turn on
If the machine does not perform any action, the first diagnosed element is the door lock. Its function is to ensure the blocking of the hatch and supply voltage to the main part of the electrical circuit. Another reason could be a faulty control module.
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No water set
If you find that the indication of the washing machine is on, but water does not collect, the most likely problem is the failure of the filling valve. The valve is responsible for opening access to the flow of water into the machine. However, before drawing conclusions, make sure that the tap that turns off the water to the machine is open. In this case, replacement of the filling valve is required.
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Water constantly flows
A constant water supply can be caused by two main reasons, which are very easy to diagnose. If water enters the machine constantly, both on and off, the filling valve is faulty.
The second reason for the constant supply of water is the incorrect connection of the equipment to the drain system. If you are faced with the fact that water continuously enters the machine and immediately drains into the sewer, you need to redo the water drain in accordance with the installation instructions.
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No heating
It might seem like, everything is simple, since the heating element performs the heating function, therefore, it is necessary to replace it. The whole difficulty lies in determining that the water is not heating. The owner of the machine, during its operation, does not have direct contact with water and cannot determine its temperature. When draining, the water is automatically diluted, and its temperature will be significantly lower than the temperature in the wash mode. It makes sense to touch the sunroof glass to feel the heating only if you set the temperature higher than your body temperature, i.e. more than 40 degrees. Therefore, the failure of the heating element can be characterized by failures in the operation of the CMA. The machine collects water, rotates the drum for some time and freezes while waiting for the water to heat up to the required temperature. If it hangs for a long time, try selecting a cold wash program or setting the temperature knob to zero. The wash ends, but without heating. A modern machine will continue to work further in the absence of heating and will wash in cold water, but at the end of the program it will inform its owner about the failure by displaying an error on the indicator board.
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No water drain
The reason for not draining the water may be a clogged drain pump. During washing, small items (coins, buttons, etc.) can enter the drainage system of the machine into the drain pump and prevent the water from draining. In this case, the drain pump needs cleaning. Most washing machines provide access to the drain pump filter through a small access door located at the bottom of the machine. The client can clean it themselves, following the manufacturer’s instructions.
Another reason for not draining is a faulty drain pump. In this case, you need to replace it.
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The drum does not rotate
There may be plenty of reasons. From simple (broken belt if your machine has a belt drive) to failure of a control module or engine. If, during the operation of the washing machine, you notice that the drum does not rotate, but the motor is running at the same time, then the drive belt is probably either torn or flew off the pulley. You can check the assumption by removing the top cover or wall that provides access to the drive system.
We hope that this article has expanded your knowledge of the principles of the washing machine, and you can diagnose the simplest defects. But remember that each model range of equipment has its own characteristics. Do not take on the repair of the washing machine yourself if you do not have special education and experience, rather trust the professionals!
Fridge breakage is always associated with great inconvenience. Not many have a spare freezer, and refrigerator repairs can take hours to days. In order for your refrigerator to serve for a long time and trouble-free, you need to follow several important rules outlined in the “Operation Manual” that is included with each refrigerator. Statistics show that more than 50% of faults can be avoided by following the specified requirements, which are divided into installation rules and operating rules.
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Refrigerator installation requirements
The refrigerator must be installed in a place inaccessible to direct sunlight, at a distance of at least 20 inches from the lighting and heating devices (gas and electric stoves, heating radiators).
It is also wrong to install the product on a “warm floor”. Try to place the refrigerator so that there is free space above and on the sides for air circulation. It is better to install the refrigerator in non-residential (kitchen) premises with stable humidity, ambient temperature and constant voltage of the electrical network.
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Water drainage system cleaning rules
The refrigerator compartment uses an automatic defrosting system. The frost periodically turns into water droplets on the back of the refrigerator, which drain into the drain pan. However, if you find a small amount of water in the refrigerator compartment, then you need to clean the water drain system. This simple operation is performed by users independently:
- Disconnect the refrigerator from the electrical network, remove the food from the chamber and move it away from the wall;
- Place any container under the drain gutter;
- Clean the drain hole and rinse with warm water; repeat the procedure several times until the water in the vessel becomes clear;
- Remove water from the container on the compressor with an easily absorbent material;
- Wash the camera and wipe dry.
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Refrigerator defrosting rules
Defrost the refrigerator periodically. The layer of frost that appears during operation on the walls of the refrigerating chamber must be removed. Snow build-up may cause the refrigerator to consume more energy and the time it takes to freeze food may double. The more frost settles on the walls, the more time and effort you will spend on defrosting the refrigerator. We advise you to buy refrigerators with the “No frost” system, such refrigerators require defrosting much less often:
- Unplug the refrigerator from the electrical outlet and remove the food;
- Allow the refrigerator to defrost completely naturally; under no circumstances use metal objects and containers with hot water for defrosting, this can lead to mechanical damage to the evaporator and disruption of the cooling process; the “No frost” system requires more rare, but longer defrosting;
- Wash the refrigerator compartment with warm water and a small amount of detergent; it is not recommended to use abrasive pastes, detergents containing acids and solvents, as well as dishwashing detergents, which can cause an unpleasant smell in the refrigerator, when washing the refrigerator;
- Before turning on the refrigerator, thoroughly dry the refrigerator, otherwise the water will form an ice build-up and you will have to defrost the refrigerator again;
- The compressor and the heat exchanger grill must be thoroughly cleaned with a vacuum cleaner.
There are special products for the care of refrigerators, which are developed and recommended by world manufacturers of household appliances. With their help, you can safely clean the refrigerator surfaces, protect them from bacteria and prevent unpleasant odors in the refrigerator compartment.
By following the above simple rules, you extend the lifespan of the refrigerator! But if your refrigerator is out of order, call (619) 551-0828. The master is ready to come at any time!
Modern gas stoves are more reliable and safe in comparison with their predecessors. They are equipped with a large number of electrical elements that facilitate operation and guarantee the safety of use. Dressed with various designer designs, modern stoves are equipped with automatic or semi-automatic ignition systems, gas control systems. Any faults in the electrical part of the hob are easily diagnosed and quickly eliminated. Therefore, in case of failure, don’t rush and think about replacing the gas stove, instead, call a master from an authorized service center, who can diagnose and repair it for you.
Often, you can encounter the following manifestations of malfunctions of electrical components of the stove:
No flame ignited. To ensure that electrical components are faulty and to rule out gas supply problems, pay attention to the generation of a spark. If there is no spark, then the probable cause is a malfunction of the ignition unit or spark plug.
The flame comes on and goes out immediately. The source of the defect is the failure of the gas control or the gas supply valve.
Malfunction of light bulbs, displays and other electrical elements of the control panel.
If the above defects appear, call the “Appliance repair guys” service center at (619) 551-0828.
Our experienced professionals will quickly diagnose and eliminate the malfunction at a convenient time for you. If the defect has a different manifestation (gas leak and smell, gas is not supplied to the stove), it is necessary to close the gas supply valve and call the local gas service.
The service center “Appliance repair guys”, which carries out warranty and post-warranty repairs of gas stoves, provided the most convenient conditions for calling the masters at home. Firstly, we accept applications around the clock by phone (619) 551-0828.
Secondly, our specialists can arrive before 21.00, and we also work on the weekends and holidays. Thirdly, we always provide our clients with complete information about the progress of the repair.
To speed up the processing of your application, please send us the necessary information: is the stove under warranty service, its brand and model, a description of the breakdown. Thanks to this data, the specialist can immediately take the necessary parts with him and repair the gas stove on the spot.
Let your equipment serve for a long time, and if you need advice or a malfunction, call (619) 551-0828. Always ready to help!